HR policies
Consistent policies covering the agreed employment and workplace processes, with ownership and review dates.
People and governance
HR, recruitment and governance support for healthcare providers
Clear documents, organised decisions and practical recruitment support that fit the way the organisation actually operates.
The business issue
The people and governance framework should support the business, not sit in a folder.
Policies, staff handbooks, recruitment processes and board records are most useful when they are consistent, current and connected to day-to-day responsibilities. Generic documents often create confusion because they do not reflect the systems, roles or approvals in the organisation.
Carrick helps healthcare providers document the way work should operate, coordinate internal recruitment and keep company and governance records organised. The service can be a defined project or part of a wider finance and business-support engagement.
Employment-law advice and reserved legal work are provided or reviewed by appropriately appointed legal advisers where required. Carrick focuses on drafting, process design, coordination and implementation.
What the work can include
People and governance support
The exact work is agreed around the organisation, the available information and the decision or control that needs improving.
Staff handbooks
A practical handbook aligned to contracts, procedures, communications and the organisation's working arrangements.
Employment documents
Offer letters, contract drafts, changes and supporting procedures prepared for specialist review where needed.
Internal recruitment
Role design, job descriptions, sourcing, screening, interviews, assessment, selection and onboarding coordination.
Company secretarial support
Registers, filing calendars, board and shareholder minutes, resolutions and action tracking.
Business procedures
Clear process maps, responsibilities, approvals, exception handling, handovers and version control.
When this support may fit
Where support is often needed
- Policies have grown separately and contradict each other.
- The staff handbook no longer reflects the way the business works.
- Managers are unclear on approvals, escalation or record keeping.
- Recruitment is taking management time without a consistent process.
- Board decisions and actions are not recorded or followed through.
- The business is integrating teams, systems or practices after growth.
A useful result
Clearer expectations and records
- One controlled set of policies and procedures.
- Documents aligned to actual roles and systems.
- A repeatable recruitment and onboarding process.
- Organised company and board records.
- Named owners and review dates.
- Practical implementation rather than document delivery alone.
How the work progresses
A clear route from question to action.
The scope, responsibilities, evidence, timetable and fees are agreed before the engagement begins.
- 01
Understand current practice
Review existing documents, roles, systems, legal advice and the process people actually follow.
- 02
Draft and align
Prepare the agreed documents and workflows, remove inconsistency and identify specialist review points.
- 03
Implement and maintain
Support communication, approvals, handover, acknowledgement and future review arrangements.
Frequently asked questions
What owners and management teams usually ask.
These answers are general. The appropriate approach depends on the organisation and the agreed remit.
Can Carrick provide employment-law advice?
Carrick can draft and coordinate HR documents and processes. Legal advice and final legal review are provided by appropriately qualified employment advisers where needed.
Can you recruit clinical and care staff?
The service is internal recruitment support tailored to agreed roles. Regulatory checks, clinical competency and hiring decisions remain with the provider and responsible professionals.
Do you handle Companies House filings?
Carrick can maintain the filing calendar and coordinate agreed submissions. The legal entity and its officers remain responsible for statutory accuracy and approval.
Can you combine HR and finance procedures?
Yes. Many controls cross finance, HR, payroll, recruitment and operations. Carrick can document handovers and responsibilities across those functions.
Related support
Connect this work to the wider financial position.
Healthcare finance issues rarely sit in isolation. These related services may be relevant to the same decision or risk.
Start with the situation, not a service label.
Tell us what is happening and what a useful outcome would look like. We will help define the right starting point.